Glasgow based data services consultancy, Eyecademy, is proud to announce another milestone in the company’s commitment to excellence as it gains ISO 9001 certification.
This independent assessment was conducted by the leading Certification Body, the British Assessment Bureau and demonstrates Eyecademy’s commitment to customer service and quality in delivery.
Eyecademy co-founder and Director, Colin West, said, “We are particularly pleased to have achieved this latest milestone in Eyecademy’s growth. The certification emphasises both our ongoing commitment to our clients and our focus on providing quality services.
“As a fast growth SME, it is of paramount importance that we have a strong quality management system to guide and govern our operations and services. We operate in an increasingly competitive environment and by reviewing and streamlining our procedures, bringing consistency to our service delivery and continually improving our financial, marketing, sales and management practices we can be confident we are providing our clients with quality, cost-effective and efficient services.”
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.