Privacy Center

The General Data Protection Regulation (GDPR) is a comprehensive update to existing European Union Data Protection laws, which will come into effect on May 25, 2018. The GDPR is designed to harmonise data privacy laws across Europe, protect and empower all EU residents’ data privacy, and reshape the way organisations across the region approach data privacy.

Eyecademy is committed to ensuring that we are compliant with all the regulations laid out in the GDPR.

Customers: We Take Privacy Seriously

To conduct our business and manage the customer relationship, Eyecademy collects and processes personal data relating to its customers. We are committed to being transparent about how we collect and use that data, and to ensure that we meet our data protection obligations.

You can view our Customer Privacy Policy here:

Eyecademy Customer Privacy Policy

We take our obligations regarding the collection, processing, transfer, storage, and disposal of personal data very seriously. Eyecademy places high importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom it deals.

You can view our Customer Data Protection Policy Here:

Eyecademy Customer Data Protection Policy

Job Applicants: We Take the Details You Send Us Seriously

In the course of our business, we collect and process personal data relating to job applicants.

You can view our Applicants Privacy Policy here:

Job Applicants Privacy Policy

As with our customers, we take our obligations regarding the collection, processing, transfer, storage, and disposal of job applicant data seriously.

You can view our Applicants Data Protection Policy Here:

Job Applicants Data Protection Policy

Data Retention

As part of our Privacy policy, we shall not keep personal data for any longer than is necessary in respect to the purpose or purposes for which that personal data was originally collected, held, and processed. When personal data is no longer required, we shall take all reasonable steps to erase or otherwise dispose of it without delay.

For full details of our approach to data retention, including retention periods for specific personal data types held by us, please refer to our Data Retention Policy Here:

Data Retention Policy

Subject Access Requests

You may make subject access requests (“SARs”) at any time to find out more about the personal data which the Eyecademy holds about you, what it is doing with that personal data, and why.

Customers or Job Applicants wishing to make a SAR should click on the Subject Access Request Button below:

Responses to SARs shall normally be made within one month of receipt, however this may be extended by up to two months if the SAR is complex and/or numerous requests are made. If such additional time is required, the data subject shall be informed.

All SARs received will be handled by the Company’s Data Protection Officer.

Eyecademy does not charge a fee for the handling of normal SARs. Eyecademy reserves the right to charge reasonable fees for additional copies of information that has already been supplied to a data subject. Eyecademy reserves the right to refuse a SAR if the request is manifestly unfounded or excessive, particularly where such requests are repetitive.

COVID-19 Notice

During the current COVID-19 crisis we are working remotely from home on our clients' projects. We can be contacted on 0844 335 0345, on our mobiles or email as normal.

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